Operational Support Officer - Community Safety / Trading Standards

Operational Support Officer (Ref: 2024_875)

County Hall, Newport / Agile Working (Working from Home)

Grade 5, £24,293.00 to £24,702.00 per annum pro-rata (actual salary £14,772.77 to £15,021.49)

Contact: For further information or an informal discussion, please contact Cameron Baxter at 01983 821000.

Vacancy Reference: 2024_875

Closing Date: 24/05/2024

Contract Type: Permanent

Hours: 22.5 per week

We are currently seeking an Operational Support Officer to work in Community Protection providing administrative support to the Service.

Primarily you will be supporting Community Safety and Trading Standards, but at times you will expect to provide support to the other teams including Environmental Health and Licensing when required.

You will have excellent organisational and communication skills with good attention to detail as you will be required to deal with incoming, and outgoing correspondence dealt with by the teams, along with organising meetings and subsequent minute taking. In addition, you will also need to transcribe recorded interviews under caution, that may then be progressed to court for further action. Excellent ICT skills with all Microsoft packages is therefore essential. This is a part time position with days worked to be agreed on commencement of employment. However, on occasions we require a flexible approach to days worked dependant on the needs of the Service.

The work that the teams carry out is sensitive and confidential and at times there may be strict timelines so an ability to work under pressure is necessary along with being able to work as part of a team.  You will need to deal with members of the public including businesses and other agencies.

The work carried out by the teams is varied and interesting, so if this sounds like the role for you, we look forward to receiving your application.

For further information or an informal discussion, please contact Cameron Baxter at 01983 821000.

When you join #TeamIWC you'll receive our staff benefits package, including:

-  Annual leave entitlement of 32 days p/a PLUS public holidays!

-  Local Government pension scheme

-  Discounted Solent ferry travel

-  Island bus network discount

-  Cycle to work scheme

-  Staff parking permit scheme

-  Discounted island sports & leisure gym membership

-  National and local discounts & benefits schemes

Relocation: For some vacancies (subject to criteria) a relocation scheme of up to £8,000 may be available if you are specifically relocating to the Isle of Wight to work with us, or if you choose to commute to the Isle of Wight daily, you may be eligible to have some travel costs reimbursed

The Isle of Wight Council currently does not have a license to sponsor overseas workers.

Find out more about working for the Isle of Wight Council and living on the Island here

The Isle of Wight Council protects its employees from discrimination and this is supported by the Unacceptable Behaviour Policy, Employee Code of Conduct and Behaviours Framework. We actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.

The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via [email protected] if you would like to receive a copy.

The Isle of Wight Council is an equal opportunities employer. We are proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. We are also a Disability Confident Employer. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.

If you have difficulty completing your online application or need further information about how to apply, phone 01983 823134 or email [email protected]. Please note: Only applications completed and submitted online by the closing date will be accepted.

We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. We actively encourage you to revisit our job page and apply to alternate posts that may be suitable.

Closing Date: 24 May 2024