Trade Counter Manager - Island Windows & The Plastics Depot Ltd

Job Posted: 10 May 2024

• Contract Term: Permanent
• Location: Sandown, Isle of Wight
• Contract Type: Full time
• Salary: Dependent on Experience
• Industries: Customer Service Management & Executive Retail

Closing Date: 17/05/2024
Job Start Date: ASAP

Trade Counter Manager 

About us –

Island Windows are an independent stockist of uPVC and composite products, working with lead brands within the industry. we pride ourselves on exceptional customer care and service whilst offering an unrivalled selection of quality products to suit all budgets and needs.

We offer supply only and installations of aluminium and uPVC windows, doors and conservatories that are reliable and energy-efficient, without lacking in quality. 

We are looking for a dynamic individual to join our small team. The successful applicant’s Primary function is to Manage the Trade Counter and ensure the smooth running of the depot, but to adapt to any additional jobs given accordingly. We are looking for ambitious, tenacious, and passionate retail professional who enjoys working in a team and ensuring customer needs are fully met.

About the role –

As part of this role your duties will include -

• Ensuring that the depot operates efficiently and to high standards
• Managing, supporting, and developing Trade Counter Assistants
• Liaising with suppliers and customers
• Promoting our expanding product range
• Undertaking stock checks and stock control
• Arranging deliveries, both in & out
• Cashing up
• Identifying improvement opportunities
• Keeping the depot clean & tidy

About you –

Essential  To be successful in this role –

• Good customer service skills
• Good communication skills, both written and verbal
• Good time management skills
• Experience in a similar role 
• Experienced knowledge of Sage preferred.
• Management Experience

Applicants must meet the essential criteria for this role, unfortunately if you do not meet this criteria your application will not be taken any further. 

Working hours –

Full time, Monday – Friday, 7.45am – 4.45pm

To apply –

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