Apprentice Front of House Team Member - The Ocean Deck

Job Posted: 22 April 2024

• Contract Term: Apprenticeships
• Location: Sandown, Isle of Wight
• Contract Type: Full time
• Salary: National Minimum Apprenticeship Wage
• Industries: Apprenticeships Catering, Hospitality & Bar Customer Service

Closing Date: Monday, 6th May 2024
Job Start Date: ASAP

A great opportunity has arisen at The Ocean Deck in Sandown, which is reopened under New Ownership in April 2024.

The Ocean Deck are looking for an Apprentice Front of House Team Member.

This is an ideal position for someone leaving School or College.

The successful applicant will be working in amazing surroundings, in the heart of Sandown Bay.

As an apprentice front of house team member, you will take on a full-time role in the restaurant under the supervision of the front of house team manager.

You will be training for the Level 2 Hospitality Team Member qualification with HTP Apprenticeship College.

Please use the following link to find out about the apprenticeship qualification:

https://www.instituteforapprenticeships.org/apprenticeship-standards/hospitality-team-member-v1-1

Key Responsibilities:

• Greeting guests
• Giving advice on the menu – such as special’s and advice on allergens
• Taking orders
• Handling cash/card transactions with efficiency and accuracy
• Clearing tables and preparing them for the next guests
• Assisting on keeping the restaurant clean and tidy at all times

Desired Skills:

None! – We are just looking for someone with passion, personality and a desire to learn and progress in the industry. Everything else will be taught on your apprenticeship

Personal Qualities:

• Passionate about customer service
• Keen to develop your skills in the hospitality sector
• Excellent communication skills
• Effective time management (organising and planning)
• Good interpersonal skills
• Ability to follow policy and procedures
• High standards of cleanliness and hygiene
• A flexibility to work weekends and holidays – this is a MUST in any hospitality role
• Self-motivated and capable of working on your own and working with others
• A flexible approach to getting any task done

Wage:

Apprenticeship wage for age – from 1^st April £6.40 for 16-18 years.

Hours:

The working hours will be 35 – which includes time for completing your apprenticeship learning.

This will be based on 5 days, including some weekends.

To Apply:

If you have a keen interest in customer service in hospitality, do not miss this opportunity.

Please note that this is an apprenticeship placement.

Candidates will need to have achieved Maths and English at GCSE or equivalent grades A-C (9-4) or Level 2 functional skills in maths and English before completing the qualification.

Please apply by adding a CV and Covering letter.

The successful candidates will then be contacted by HTP Apprenticeship College.

If you would like to apply for this position, please login