Tearoom Manager - Shanklin Chine

Job Posted: 30 June 2025

• Contract Term: Seasonal
• Location: Shanklin, Isle of Wight
• Contract Type: Full time
• Salary: Competitive rates, based on experience
• Industries: Catering, Hospitality & Bar

Tearoom Manager
 

Location: Shanklin, Isle of Wight

Contract Type: Seasonal

Salary: Competitive rates, based on experience

Hours: Full Time

About Shanklin Chine

Set in one of the Isle of Wight’s most enchanting and historic locations, Shanklin Chine is a natural gorge filled with lush vegetation, waterfalls, and scenic pathways. A popular destination for visitors, the site offers a peaceful escape into nature, and right at its heart sits our charming tearoom.

We are seeking an experienced and motivated Tearoom Manager to lead our front-of-house team and ensure an exceptional experience for every guest who walks through our doors.

What You’ll Do

As Tearoom Manager, you will:

• Oversee the day-to-day running of the tearoom, ensuring high standards of service and cleanliness
• Lead, train, and motivate a small team of tearoom assistants and seasonal staff
• Welcome and engage with customers to create a warm, inviting atmosphere
• Manage stock levels, supplier orders, and deliveries to ensure smooth operations
• Prepare and serve teas, coffees, cakes, and light refreshments when required
• Handle cashing up, banking, and financial reporting in coordination with senior management
• Ensure compliance with health & safety and food hygiene standards at all times
• Work collaboratively with the wider Shanklin Chine team to enhance the visitor experience

What We’re Looking For

• Previous experience in a supervisory or managerial role within a café, tearoom, or similar hospitality setting
• Leadership and organisational skills
• A warm, professional approach with a passion for excellent customer service
• Ability to work under pressure in a fast-paced, seasonal environment
• Basic food hygiene training (Level 2 minimum) additional qualifications desirable
• Confidence in using POS systems and managing daily cash operations
• A hands-on attitude and willingness to support the team in all areas as needed

Why Join Us?

• Work in one of the Isle of Wight’s most iconic natural attraction
• Lead a small, supportive team in a picturesque setting
• Enjoy a varied role with responsibility, independence, and customer interaction
• Seasonal flexibility and competitive pay based on experience

If you're passionate about hospitality and love the idea of running a tearoom surrounded by nature, we’d love to hear from you.

To apply, please email [email protected] with your CV and a brief cover letter telling us a little about yourself.