Skills for Work

Food & Beverage Assistant (College and University Student Application Welcome)

Job Posted: 1 May 2024

About you

As a Food and Beverage Assistant, you will play a vital role in delivering exceptional service to our guests. Working closely with the Café Manager and other team members, you will ensure that our customers have a memorable experience.

The skills you will need:

  • Experience working in a fast paced, busy environment;
  • Experience basic food preparation, front of house experience;
  • Enthusiastic approach to work;
  • Food Hygiene certificate or willing to work towards;
  • Excellent verbal and written communication skills;
  • Problem-solving skills and ability to work on own initiative;
  • Ability to manage and respond to customer needs and feedback;
  • Working in target driven environment;
  • Working on the till, card machine, cashing up;
  • Ability to work as part of a team.

Your Duties

  •  Provide excellent customer service to all guests, greeting them warmly, and attending to their needs promptly.
  • Assist in the preparation and service of food and beverages according to company standards and recipes.
  • Take orders accurately and efficiently, ensuring special requests or dietary requirements are communicated to the kitchen staff.
  • Serve food and beverages to guests in a professional and courteous manner, adhering to all hygiene and safety regulations.
  • Maintain cleanliness and tidiness in all areas of the restaurant, including dining areas, service stations, and back-of-house areas.
  • Set up and clear tables efficiently, ensuring a smooth flow of service throughout the dining experience.
  • Handle cash and card transactions accurately, processing payments and issuing receipts as required.
  • Collaborate with kitchen staff and other team members to ensure smooth operations during busy periods.
  • Assist in stock management, including restocking of supplies and inventory control.
  • Uphold the organisation standards and values at all times, contributing to a positive and welcoming atmosphere for guests and colleagues.

For You:

  • Career Development Opportunities
  •  Training and Development
  • Discount: 20% discount in our shop & cafe
  • Discount on WightlinkTravel
  • Rewards and Recognisation
  • 28 days Holidays (Prorata)

This role is offering casual hours - this is hours worked hours paid.

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Isle of Wight Donkey Sanctuary

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