Dynamics 365 & Power Platform Apprentice (L6) - WightFibre

Job Posted: 24 April 2026

• Contract Term: Fixed Term
• Location: Cowes, Isle of Wight
• Contract Type: Full time
• Salary: • Starting salary: £16,000–£18,000, depending on prior training and experience
• Industries: Apprenticeships IT Telecoms

Location: Cowes, Isle of Wight

Team: Business Applications & Data (Delivery Team)

Hours: Monday–Friday, 9.00am–5.30pm (includes 20% protected study time)

Contract: Fixed-term for duration of Degree Apprenticeship

About the Role

We are looking for a motivated and curious Dynamics 365 & Power Platform Support Analyst Apprentice (Level 6) to join our Business Applications & Data Delivery Team.

This apprenticeship combines real-world experience with degree-level study in Digital & Technology Solutions (L6). You will gain hands-on experience across our HERO platform — built on Microsoft Dynamics 365, Power Platform, Dataverse, Azure and supporting cloud services — while developing analytical, technical and professional skills that will underpin your long-term career in technology.

For the right person, there may be the opportunity to move into a permanent role upon successful completion of the apprenticeship.

What You’ll Be Doing

• Supporting the Business Applications & Data team by triaging user queries, issues and requests
• Assisting in the analysis and reporting of data to provide business intelligence and insight
• Contributing to ensuring the security, quality and integrity of data across business systems
• Supporting configuration, development and maintenance of systems within the HERO project, including Dynamics 365 and related Azure components
• Assisting in creating workflow scripts, automated processes and system integrations
• Supporting change control processes and maintaining documentation
• Helping with system administration tasks, upgrades and scheduled maintenance
• Contributing to monitoring access, security and backups for applications and datasets
• Working with suppliers, internal teams and contractors
• Following guidance on data privacy, compliance and security protocols
• Participating in training, development and professional learning throughout the apprenticeship

What We’re Looking For

• A genuine interest in technology, data and problem-solving
• Strong motivation to learn and develop new skills
• Good communication and teamwork skills
• Ability to follow processes and work methodically
• 5 GCSE's at grades 4 – 9 (C or above) including English Language and Maths
• Ideally 2 A-Levels or Level 3 equivalent in relevant subjects
• Candidates living on — or willing to relocate to — the Isle of Wight
• We welcome candidates with less direct experience who can demonstrate enthusiasm, curiosity and commitment to learning
• You will need to select an appropriate degree pathway from an approved list, with guidance from your manager
• Employment for the duration of the apprenticeship
• Starting salary: £16,000–£18,000, depending on prior training and experience
• 25 days holiday plus bank holidays
• Pension and Death in Service benefits
• Excellent company perks and benefits
• Supportive team environment with strong employee care and a culture of growth and learning

What We Can Give You

Career Progression

Upon successful completion of the apprenticeship, we aim to offer a permanent role where suitable opportunities exist and where the apprentice has demonstrated strong performance.

How to Apply

Please submit a letter expressing your interest in the role alongside your CV. Your CV should tell a credible story of your experiences, interests, and achievements so far, even if they are not directly related to technology.

For enquiries, contact: Ashley Metcalfe, Tel:01983240150 or Email: [email protected]