Front of House Manager - Sage Coffee House
Job Posted: 18 February 2026
- Contract Term: Permanent
- Location: St Helens, Isle of Wight
- Contract Type: Full time
- Salary: Around 28-30,000
- Industries: Catering, Hospitality & Bar Management & Executive
Front of House Manager (Full Time)
Sage Coffee House – St Helens, Isle of Wight
Full-time | Circa £14 per hour | Dependent on experience
About Us
Sage Coffee House is an independent, family-founded café overlooking The Green in St Helens. Built on connection, quality and community, Sage has quickly become a valued local hub. We are known for our speciality coffee, fresh brunch menu and homemade bakes, with high standards at the heart of everything we do
We are now looking for a confident, organised and people-focused Front of House Manager to lead our team full time.
The Role
This is a hands-on leadership position. You will be the manager on site, responsible for running front of house service smoothly and professionally while maintaining the warm, welcoming atmosphere Sage is known for.
You will lead by example, hold standards high, and ensure the team is motivated, organised and accountable.
Working Hours
We are open:
Monday, Wednesday, Thursday, Friday, Saturday & Sunday
Closed Tuesdays
Opening hours are 9:00am – 3:00pm, however managerial prep and closing responsibilities mean hours will typically be:
Approximately 8:00am – 4:00pm
Some flexibility may occasionally be required for scheduling, stock checks or team management.
Key Responsibilities
- Acting as manager on site during service
- Leading and supporting the front of house team
- Creating and managing weekly staff schedules
- Resolving rota issues, including arranging cover when staff are absent or shifts are cancelled
- Ensuring adequate staffing levels at all times
- Ensuring excellent customer service standards are maintained
- Keeping staff accountable and performance high
- Training and onboarding new team members
- Managing stock levels for front of house
- Overseeing cleanliness, presentation and daily standards
- Handling customer queries or concerns professionally
- Communicating clearly with the kitchen team to ensure smooth service
- supporting social media content creation.
Requirements
- Previous experience in hospitality management or senior supervisor role
- Strong leadership and organisational skills
- Confident making decisions and managing a team
- Comfortable handling performance conversations when needed
- Calm and solution-focused under pressure
- Professional, reliable and approachable
- High personal standards and attention to detail
Salary
Circa £14 per hour, dependent on experience.
Final rate will be discussed at interview.
cv can also be sent to [email protected]
At Sage, we care deeply about the atmosphere we create not just for our customers, but for our team.
We are looking for someone who understands that hospitality is about more than serving coffee. It’s about setting the tone, holding standards, supporting your team and creating a space where both customers and staff feel looked after.
If you’re a natural leader who takes pride in running a tight ship while keeping warmth at the centre, we’d love to hear from you.
Come and help shape the next chapter of Sage ??
Sage Coffee House
Sage Coffee House is an independent, family-founded café in St Helens overlooking The Green. Known for its quality coffee, fresh brunch menu and homemade bakes, Sage has quickly become a valued community hub. We pride ourselves on consistency, warmth and creating a welcoming environment for both customers and staff.
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