Receptionist

Job Posted: 20 February 2026

• Contract Term: Permanent
• Location: Wootton, Isle of Wight
• Contract Type: Full or part time
• Salary: To be discussed
• Industries: Customer Service Administration

Receptionist (Part-Time or Full-Time)

We are looking for a friendly, professional and reliable Receptionist to join our team.

As the first point of contact for our guests, you will play a key role in creating a warm and welcoming experience from arrival through to departure. This is an exciting opportunity to join a busy and supportive hotel team where no two days are the same.

About the Role

You will be responsible for:

• Welcoming guests and managing check-ins and check-outs

• Handling reservations via phone, email and online booking systems

• Responding to guest enquiries with confidence and professionalism

• Processing payments and maintaining accurate records

• Supporting other departments to ensure smooth daily operations

• Delivering exceptional customer service at all times

What We’re Looking For

• A positive and friendly personality

• Excellent communication skills

• Strong organisational skills and attention to detail

• Ability to work independently and as part of a team

• Flexibility to work evenings, weekends and bank holidays

• Previous reception or hospitality experience preferred but not essential

What We Offer

• Complimentary use of the spa facilities

• Flexible working hours (part-time or full-time available)

• Staff discounts

• Discounted ferry travel

• A supportive and welcoming working environment

• Opportunities for training and development

If you enjoy working with people and thrive in a fast-paced environment, we would love to hear from you.

To apply, please send your CV and a short covering letter