Educational Services Coordinator - Positively You

Job Posted: 16 June 2025

• Contract Term: Permanent
• Location: East Cowes, Isle of Wight
• Contract Type: Full or part time
• Salary: £25,000 - £28,000 pro rata
• Industries: Administration Customer Service General Office

Educational Services Coordinator

Salary: £25,000 to 28,000 per annum (pro rata), depending on experience
Hours: Term-time only, Monday to Friday, 9:00 AM - 3:00 PM, with additional hours optional.
Location: Isle of Wight (with occasional travel)
Contract Type: Permanent

About Positively You

Join the UK's leading provider of educational workshops and student enrichment programmes. With over 20 years of experience, we've supported more than 2.5 million students across 7,000+ educational establishments. We're looking for an organised, personable individual to join our small but dynamic team.

The Perfect Role for Working Parents

This unique opportunity offers:

• School holidays off - align your work schedule with your children's
• 3:00 PM finish - collect your children from school every day
• Term-time only - no need for extensive childcare arrangements
• Family-friendly environment - we understand the importance of work-life balance

Key Responsibilities

School Liaison & Customer Relations

• Send booking confirmations, correspondence, and programme materials to schools
• Build and maintain excellent relationships with teachers and school administrators
• Handle enquiries professionally and respond to booking requests promptly
• Ensure exceptional customer service standards are maintained throughout the booking process

Presenter Management & Logistics

• Coordinate our team of 11+ presenters across England and Wales
• Arrange travel and accommodation bookings for presenter visits
• Ensure presenters are well-briefed and supported for each school visit
• Maintain presenter schedules and manage any last-minute changes

Administrative Excellence

• Process bookings and maintain accurate records using our management systems
• Prepare workshop materials and coordinate resource distribution
• Support invoice processing and basic financial administration
• Maintain digital filing systems and ensure all documentation is current

Director Support

• Provide administrative assistance to company directors
• Help with special projects and business development initiatives
• Coordinate meetings and manage calendars as required
• Support company communications and marketing activities

Essential Skills & Experience

• Excellent communication skills - both written and verbal
• Strong organisational abilities - managing multiple priorities effectively
• Customer service experience - preferably in education or service sectors
• IT proficiency - comfortable with email, databases, and office software
• Attention to detail - accuracy in all administrative tasks
• Professional telephone manner - representing our brand positively

Desirable Qualities

• Previous experience working with schools or in education
• Understanding of the UK education system and school calendars
• Experience coordinating events or managing logistics
• Knowledge of booking systems or CRM platforms
• A warm, approachable personality that reflects our company values

What We Offer

Work-Life Balance

• Term-time only position (approximately 39 weeks per year) 
• Early finish at 3:00 PM daily
• School holidays off - spend quality time with your family
• No weekend or evening work required

Professional Benefits

• Competitive pro rata salary of up to £28,000, depending on experience.
• Opportunity to work with a respected, established company
• Chance to make a real difference in students' educational experiences
• Professional development opportunities within the education sector
• Supportive team environment with experienced colleagues

Company Culture

• Family-owned business with strong values
• Commitment to employee wellbeing and work-life balance
• Opportunity to be part of something meaningful in education
• Collaborative, friendly working environment