Trade Sales Assistant

Job Posted: 16 October 2025

• Contract Term: Permanent
• Location: Sandown, Isle of Wight
• Contract Type: Full time
• Salary: Dependant on Experience
• Industries: Construction and Labour Customer Service General Office

Location: Island Windows & The Plastics Depot Ltd
Hours: Monday to Friday, 8:00 AM – 4:30 PM
Job Type: Full-time, Permanent (following successful 3-month probation)

About Us

At Island Windows & The Plastics Depot Ltd, we specialise in the supply and installation of high-quality, energy-efficient aluminium and uPVC windows, doors, and conservatories. Our Plastics Depot also stocks an extensive range of uPVC products, helping customers achieve a flawless finish. Whether you're a homeowner looking to enhance your property or a tradesperson seeking a reliable supplier, we’re here to help.

Role Overview

We are looking for a proactive and organised individual to join our team as a Trade Sales Assistant. This is a varied role involving both customer-facing responsibilities and hands-on support in the Yard.

Key Responsibilities

• Liaise with customers and suppliers to provide quotes, manage orders, and process sales for uPVC and aluminium products.
• Use Business Pilot software to input data and maintain accurate records.
• Create quotations and process orders using Window Designer software.
• Assist with unloading deliveries (e.g., glass, frames, doors) and organising materials for dispatch.
• Maintain a clean, safe, and organised storage environment.
• Support colleagues across departments during busy periods.

Essential Requirements

• Strong IT skills: Confident using Microsoft Word, Excel, Outlook, and database software.
• Customer service excellence: Friendly and professional, able to build rapport with both new and returning customers.
• Physically capable: Manual handling of heavy items is a routine part of this role.
• Willingness to learn: Eager to gain product knowledge and develop skills in quoting and order management.
• Team player: Ready to assist colleagues and contribute to a positive working environment.

What We Offer

• A supportive, team-oriented environment
• Full training on all systems and products
• A secure, long-term position with opportunity to grow

To apply, please send your CV and a brief cover letter explaining why you are suitable for this role.