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Family Liaison Officer - Carisbrooke College

Job Posted: 12 November 2026

  • Contract Term: Fixed Term
  • Location: Newport, Isle of Wight
  • Contract Type: Full or part time
  • Salary: £29,542.00 - £32,046.00 Annually (Actual) Scale 5 (SCP 12-17)
  • Industries: Education
Closing Date: Tue 31st Aug, 2027

About this Role

Job Purpose:

To support the pastoral teams in the delivery of high-quality behaviour for learning by co-coordinating and leading on all issues relating to the support of vulnerable students within the federation, particularly the areas of behaviour, attendance and early help support. 

Behaviour and Engagement

  • To lead and co-ordinate contact and liaison with external agencies supporting vulnerable students. 
  • Take a lead role in co-coordinating and managing Early Help plans across the federation. 
  • Implement positive behaviour strategies, as appropriate, to individual / groups of students. 
  • Act as a role model by setting challenging and demanding expectations and promote self-esteem and independence. 
  • Promote the inclusion and acceptance of all students. 
  • Take a lead role in the development, implementation and monitoring of individual Behaviour/Attendance Plans and contracts including Pastoral Support Programmes with the goal of improving behaviour/ attendance, specifically with those students that attendance is a cause for concern. 
  • Establish constructive and positive relationships with all students and interact with them according to individual needs. 
  • Keep accurate records for each student, recording issues and actions taken. 
  • Prepare reports on students for parents and meetings, as required. 
  • Work with partner agencies – internal and external - in order to provide interventions to improve behaviour of students. 
  • Provide emotional and behavioural support to students and liaise with parents/outside agencies. 
  • Lead, attend and contribute to meetings. 

Supporting Positive Behaviour 

  • Develop and embed strategies, in liaison with Heads of Year, Faculty Leaders and members of SLT to support students to achieve positive behaviour and attendance at all times. 
  • Be part of the team supporting and monitoring students’ response to intervention and provide information and feedback to colleagues as required.

Supporting Families

  • Meet with parents/carers, as necessary, to support students in improving their behaviour and attendance. 
  • Establish constructive relationships with parents/carers. 
  • Act as a contact for parents/carers if the behaviour or attendance of students gives cause for concern. 
  • Undertake home visits where appropriate to support school-based improvement strategies for vulnerable students and those at risk of permanent exclusion or becoming CME.
A full, clean driving licence and access to a vehicle for work purposes are essential, as home visits form part of the role.

Supporting Colleagues 

  • Develop, co-ordinate, monitor and communicate strategies in liaison with teachers to support students towards improving behaviour and attendance. 
  • Provide regular feedback to line manager, staff, students about behaviour and any other issues as appropriate. 
  • Promote good behaviour, dealing promptly with conflict and incidents in line with Federation policy. 
  • Lead on the support for, and the arrangements relating to, alternative learning packages that may be required to support students identified as being at high risk of permanent exclusion. 
  • Ensure appropriate monitoring processes and open lines of communication with all colleagues supporting students. 

Administration

  • Organise and chair meetings, as appropriate. 
  • Update student Welfare notes, both paper based and those maintained on the SIMS database and My Concerns. 
  • Refer students with a range of social, emotional, developmental, behavioural and learning needs to the relevant internal or external agencies. 

Safeguarding Statement

HISP MAT is committed to safeguarding and promoting the welfare of its pupils and expects all staff and volunteers to share this commitment. Our recruitment and selection practices reflect this commitment.  An 'online search' will be conducted on all short-listed candidates and all successful candidates will be subject to an enhanced Disclosure and Barring Service check,  along with other relevant employment checks. 

We welcome applications from people of all backgrounds and experiences; we are committed to providing equality of opportunity at all stages of the recruitment and selection process and ensuring that candidates are treated fairly and lawfully throughout the process. Shortlisting, interviewing and selection will always be carried out without regard to protected characteristics, political affiliation or trade union membership. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of a declared disability. As part of our commitment to flexible working, we will consider requests in line with operational requirements.

Carisbrooke College

Carisbrooke College is part of HISP MAT (Hampshire, Isle of Wight, Southampton and Portsmouth Multi Academy Trust). We believe in building excellent educational environments that inspire and unlock potential in all of its school communities. There are multiple schools within the Trust, covering the age ranges from nursery to 19 with plans to expand and grow quickly across our geographical location. The College is a fast-paced, fun and caring environment in which to work and there are excellent opportunities for personal and professional growth and development. If you feel you have what it takes to be part of our dynamic team, we would be delighted to hear from you.

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