Student Experience Administrator - Maternity Cover
Job Posted: 10 February 2026
- Contract Term: Fixed Term
- Location: Isle of Wight
- Contract Type: Part time
- Salary: £26,110 per annum (Actual pay £12,720.79 pro-rata)
- Industries: Administration Education Miscellaneous
Join Us as a Student Experience Administrator!
£12.84 per hour | £12,720.79 per year
19 hours per week | Maternity Cover – Fixed Term
Wellbeing Support - Free Breakfast Items in staff rooms, Staff awards to recognise staff demonstrating the College values, Special celebrations to support staff such as summer Buffett and Christmas lunch, onsite salon offering a variety of hair and beauty treatments discounted for staff, onsite Starbucks, free parking, generous staff development support, bluelight, Cycle to work scheme, family friendly policies to support staff
Are you someone who loves helping others, thrives in a busy environment, and enjoys being at the heart of a friendly campus? If so, we’d love to welcome you to our team!
The Isle of Wight College is looking for an enthusiastic and organised Student Experience Administrator to join our lively Welcome Hub on a maternity cover contract.
What You’ll Be Doing
As part of our front-facing Welcome Hub team, you’ll be one of the first people students, parents, carers and visitors meet — and you’ll help make their experience a positive one from the very start.
Your role will include:
- Greeting students and visitors with warmth
- Handling enquiries by phone, email, and face-to-face
- Supporting applications, enrolment and bursary processes
- Keeping records accurate and organised
- Providing initial guidance to new and returning students
No two days will be the same — perfect for someone who enjoys variety and people-focused work!
What You’ll Bring
To shine in this role, you’ll need:
- At least 2 GCSEs at grade C/4 or above
- Level 2 in Customer Service, Team Leading or Business Admin (or willingness to work towards it)
- Excellent communication and people skills
- Confidence using digital systems
- Strong organisational skills and the ability to meet deadlines
- Experience working in a customer-facing environment
- An interest in admissions, student support, or bursaries
Ready to Apply?
Please ensure your CV and cover letter are uploaded to your application via Isle of Wight Jobs.
You can also submit your CV and Cover Letter by emailing [email protected]
The Isle of Wight College is committed to creating a diverse and inclusive environment for all employees. We are proud to be an equal opportunity employer and welcome applications from all individuals, regardless of race, religion, gender, sexual orientation, national origin, disability, or age. We believe that a diverse workforce enhances our ability to provide high-quality education and fosters a culture of mutual respect and understanding. Join us in our mission to promote equality and inclusivity in education.
Please be aware that the Isle of Wight College may close the vacancy earlier than anticipated if a sufficient number of applications are received. To ensure your application is considered, it is recommended to submit your CV promptly.
The Isle of Wight College is a Disability Confidential Employer.
The successful candidate will be required to undergo an enhanced DBS check. This is to ensure the safety and well-being of our students and staff. The Isle of Wight College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The Isle of Wight College
Here at the Isle of Wight College, we are not just an educational institution; we are a cornerstone of the community on the beautiful Isle of Wight. With a legacy of excellence dating back to 1951, our college has flourished into a modern beacon of learning, inclusivity, and innovation. Recognised as 'Good' by Ofsted and holding the prestigious Beacon College status, we are committed to providing first-class facilities and teaching. Our campus in Newport is a hub of activity and growth, and our facility at Whippingham is renowned Centre of Excellence for Composites, Advanced Manufacturing, and Marine (CECAMM). As part of the South Coast Institute of Technology, we are at the forefront of delivering industry-driven courses that address skills gaps and contribute to the economic growth of the region. We are proud of our amazing team of staff who are dedicated to creating a supportive, inclusive and dynamic learning environment. As we continue to expand with new builds and state-of-the-art facilities, we invite you to become part of our journey in shaping the future of education and the community we serve here on the Island. Discover a fulfilling career at the Isle of Wight College, where your work will have a lasting impact on the lives of our students and the vibrancy of our island.
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