Care Administrator - Home Instead Isle of Wight

Job Posted: 26 August 2026

• Contract Term: Permanent
• Location: Cowes, Isle of Wight
• Contract Type: Full time
• Salary: £28,000 - £30,000 per annum
• Industries: Administration Health & Social Care

Do you have experience as a Carer or Care Team Leader and want to expand your skills further and progress to a mainly office-based role?

Are you organised, people-focused and looking for an exciting new challenge, if so come and join our small, friendly and supportive team based in the West Wing of stunning Northwood House in Cowes.

What we offer you

·       Competitive salary of £28,000 to £30,000 per annum with additional pay when On-Call approx. one week in six.

     Opportunity and ongoing support to develop and progress skills and NVQ qualifications.

·       Friendly and relaxed company with an incredibly supportive office where 'Lunch is on us' Fridays.

·       Employee Wellness Program with access to confidential support and counselling.

·       Blue light card giving exclusive discounts at high street stores, supermarkets, utility providers and much more.

·       Company pension

·       Office mileage paid

      Free on site parking

·       20 days paid annual leave, plus 8 statutory bank holidays

About the Role

This is a full-time, varied position of 37.5 hours  per week split between our office and supporting our Care Professionals and clients in the community.

Office-based responsibilities will include:

• Supporting the office team with day-to-day care administration.
• Assisting with Client and Care Professional compliance, ensuring records and documentation are accurate and up to date.
• Handling general enquiries by telephone, email and other communication channels.
• Responding professionally and compassionately to clients, Care Professionals, families and health professionals.
• Supporting with office systems, records and data entry.
• Carrying out support visits, supervisions and service reviews.
• Helping to ensure that our clients receive a consistent, professional and well-organised service.
• Providing on-call services approximately one week in six (once fully trained).
• Full training provided on our in-house systems.

Community responsibilities will include:

As part of the role, you will also work in the community supporting clients within their own homes and supporting our Care Professionals to feel comfortable in their job roles.

Duties may include:

• Supporting Care Professionals to remain confident within their role by completing support visits, supervisions and spot checks.
• Building trusting relationships with clients’ families and healthcare professionals.
• Completing client service reviews with a view to progressing to carrying out care consultations.
• Covering care in the community during busy times, staff sickness and annual leave.

About You

• Someone with previous care experience
• Preferably administrative or office experience desirable but not essential as training is provided on our in-house systems for the right candidate.
• Excellent communication and interpersonal skills.
• Good attention to detail and the ability to maintain accurate records.
• Confidence using computers, email and office-based systems.
• The ability to manage your time and prioritise competing tasks.
• A caring, compassionate and respectful attitude.
• The ability to work independently whilst also being a strong team player.
• A flexible and practical approach to your work.
• A full UK driving licence and access to a vehicle is essential.
• This role is subject to satisfactory references and a clear enhanced DBS

Why Join Home Instead?

At Home Instead Isle of Wight, we believe that care is about much more than completing a list of tasks.  It's about building relationships, promoting independence and helping our clients to live happy and fulfilling lives in the comfort of their own homes.

This role offers the opportunity to develop your career in both care and administration, while becoming an integral part of a supportive local team.

If this sounds like the role for you apply here today or you can call our friendly team on 01983 240015.  Alternatively email us your CV at: [email protected]

You can also check out our website:-

https://www.homeinstead.co.uk/isle-of-wight/