Office Administrator - Biscoes Solicitors

Job Posted: 22 August 2025

• Contract Term: Permanent
• Location: Newport, Isle of Wight
• Contract Type: Full time
• Salary: Experience Dependant
• Industries: Legal

Are you looking to work in a prestigious law firm with a rich history and reputation for excellence? Join Biscoes, an award-winning firm providing exceptional legal services to clients across Hampshire and the Isle of Wight. If you're passionate about the law and eager to advance your career in a dynamic and rewarding setting, we want to hear from you.

• Role: Office Administrator
• Hours: Full time, 35 per week
• Start Date: 15th September 2025 

We are currently looking for a Office Administrator to join our busy Business Support team in our brand new Newport office. Working within our passionate team, you’ll be reporting to the Head of Department, responsible for providing excellent client service and comprehensive administrative support to memebrs of the team.

Role Responsibilities

To provide efficient and reliable administrative support to ensure the smooth day-to-day running of the Newport office. The Office Administrator will be responsible for a range of general office tasks, including document handling, data entry, filing, and coordination of office supplies and communications. The role supports the wider team by maintaining organised systems and contributing to a professional and productive working environment.

Responsibilities include, but are not limited to:

• Handling of all incoming telephone calls, including logging of calls and conveying of messages to the appropriate colleague.
• Distributing incoming post and deliveries; coordinating outgoing post and deliveries.
• Take card payments in person and over the phone in accordance with company procedure. 
• Coordinating incoming faxes and emails using the firm’s IT system and undertaking typing and photocopying tasks as and when required.
• Administer filing systems, including daily filing and the opening, closing, archiving, storage and retrieval of client files, in accordance with company procedures.
• Ensure the confidentiality of all practice and client documentation and information.
• Manage stock control, including inventory for cleaning products and refreshments.
• Undertake general office tasks as needed.
• Any other reasonable administrative/secretarial duties, as required by management.

Job Requirements

Our ideal candidate will be someone with proven experience who takes a professional, client-first approach to each case they run. They will have sound knowledge and expertise in the field, exceptional attention to detail and the ability to communicate in a friendly, professional and confidential manner. The role will suit those with a positive and flexible approach and an ability to remain calm under pressure in order to project the image and ethos of the firm at all times.

Whilst character is important to us, we do require a certain level of experience and qualification to succeed in this role. These are:

• Previous experience in an administrative or office support role, preferably within a legal or professional services environment.

Please be aware all roles require the right to work in the United Kingdom, sponsorship of such right will not be provided. The successful candidate will also require a satisfactory DBS check.

Inclusive Recruitment & Accessibility

We offer all applicants who meet the qualifying criteria for one of the specified categories an interview if they meet the minimum criteria for the role. The qualifying criteria to be considered under one of our guaranteed interview schemes are:

• Disabled: In accordance with the Equality Act 2010, a disabled person is defined as an individual with a physical or mental impairment that has a substantial and long-term negative effect on their ability to do normal daily activities. This category includes individuals with physical disabilities, mental health conditions, sensory impairments, learning disabilities, and other health conditions.
• Armed Forces Community: This category includes individuals who are currently serving in the armed forces or those who have previously served.
• Care Leaver: This category includes young people who have left local authority care, up to the age of 25.

If you are eligible for a guaranteed interview through one of these schemes, please make this known to us during the application process.

We will provide reasonable adjustments throughout our recruitment process where requested and we’ll always endeavour to be as accommodating as possible. If you would like to discuss any specific requirements, please contact our HR department at [email protected]

Why Join Biscoes?

• Comprehensive Benefits: We offer a range of benefits including enhanced maternity & paternity pay, a health cash plan, employee assistance programme (EAP), a discounts platform and a range of salary sacrifice schemes from bikes to electric vehicles. Colleagues also have access to free and discounted legal services.
• Work-Life Balance: At Biscoes, we understand the importance of work-life balance. While we take our work seriously, we also value the well-being and happiness of our employees. We offer flexible working, a suite of leading family friendly policies and self-managed time off to help you maintain a healthy balance between your professional and personal life.
• Professional Development: We believe in investing in our people. At Biscoes, you'll have access to comprehensive training resources and ongoing support to help you excel in your role and advance your career. Whether you are a fee-earner or a member of support staff, we invest in you to reach your full potential.
• Our Culture: We empower our team members to deliver exceptional service by fostering a culture of collaboration, innovation, and continuous improvement. You'll have the opportunity to work closely with colleagues across various practice areas, leveraging their expertise and insights to achieve the best outcomes for our clients.
• Exceptional Reputation: As a long-serving institution, Biscoes has built a solid foundation of trust and respect within the community and beyond. Joining our team means becoming a part of this esteemed legacy and contributing to our continued success.