Repairs Coordinator - Power Device UK Ltd
Job Posted: 6 May 2025
- Contract Term: Permanent
- Location: Ryde, Isle of Wight
- Contract Type: Full time
- Salary: Dependent on experience
- Industries: Administration Manufacturing Miscellaneous
Job Start Date: ASAP
We are currently looking for a Repairs Coordinator to join the Repairs Team. This is a customer facing role with responsibility for the administration and control of all customer products returned to PDUK for repair / upgrade. The successful candidate will be responsible for managing and resolving customer issues, ensuring compliance to PO requirements and working with the repairs team to maximise revenue and ensure customer satisfaction.
Your key tasks will include
· Order Management including quotes, PO reviews/updates, ERP entries/maintenance to reflect customer requirements to maximise revenue
· Ensuring suitable material/planning support to enable timely repair
· Regular key customer updates regarding repair progress
· Cost tracking / reporting to ensure suitable repair pricing / timings
The successful candidates will have
· Excellent organisation and communication skills
· Previous experience of customer facing roles
Good problem-solving skills and work well in a dynamic environment
Previous ERP experience, MS Office, export controls and electronics manufacturing are desirable but not essential. Training will be given to the successful applicants to support them in their new roles.
Power Device UK Ltd
Power Device UK Ltd (formerly DDC Electronics Ltd) design and manufacture bespoke electronic assemblies for worldwide military and commercial applications in aerospace and communications sectors. With more than 45 years of experience the company has established a reputation for both innovation and reliability supplying customers globally.
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