House Manager - Seaview Yacht Club

Job Posted: 7 May 2025

• Contract Term: Permanent
• Location: Seaview, Isle of Wight
• Contract Type: Full time
• Salary: Generous Salary Package
• Industries: Catering, Hospitality & Bar Marine

House Manager

SALARY: Generous Salary Package

ROLE: Permanent

LOCATION: Onsite, Seaview, Isle of Wight

ABOUT US

Sea View Yacht Club is a thriving and vibrant yacht club located in the picturesque village of Seaview on the Isle of Wight. Established in 1893, the Club comes alive during the summer months as members from across the UK gather to enjoy an exceptional experience both on and off the water.

The Club is undergoing an exciting phase of evolution, modernisation, and development. With a focus on delivering a world-class sailing environment and promoting participation on the water, we are equally committed to creating a vibrant social atmosphere that caters to the diverse tastes and needs of our valued membership and local community.

This is a unique opportunity to play a pivotal role in shaping the future of the Club, fostering positive change, and enhancing the experience for our growing and diverse membership base.

WHAT WE ARE LOOKING FOR

We are seeking a talented and ambitious Front of House Manager with proven experience managing a diverse and successful team in the hospitality industry.

The ideal candidate will possess exceptional customer service skills, a passion for industry trends, hands-on capabilities, and a supportive approach to staff training and development. They will be technically proficient, computer literate, and a core senior leader within the Club’s staff team.

We need someone who is business-savvy, hardworking yet approachable, dedicated, and flexible, with outstanding service skills and the ability to manage a fast-paced hospitality environment.

If this role sounds like a fit for you, we encourage you to contact our Club Secretary (Manager) for more information about this exciting opportunity.

MAIN RESPONSIBILITIES

• Oversee and ensure the successful delivery of all Club social activities, either directly or through effective delegation to team members and supervisors.
• Collaborate with the Club Secretary, Sailing Event Manager, and Head Chef to manage and develop the Club’s Food and Bar Service and Event portfolio.
• Maintain the highest standards of health, safety, and cleanliness across the restaurant, bar, Clubhouse, and outdoor service areas.
• Work towards and be accountable for budgets and forecasts related to staffing and income, with oversight from the Club Secretary.
• Manage bar stock, negotiate with suppliers, and set pricing.
• Implement and maintain technical systems to support operations, including EPOS and HR management platforms (knowledge of ICR Till systems is advantageous).
• Ensure all staff are onboarded and managed in line with company HR policies.
• Recruit, train, coach, and support the team to deliver exceptional service while fostering a fun and positive work environment.
• Drive continuous improvement and change within the department.

SKILLS & EXPERIENCE

• Proven team management experience in the hospitality industry, with knowledge of all restaurant and bar functions. You’ll lead by example, getting involved and ensuring tasks are completed to the highest standard.
• Strong knowledge of food and beverage (F&B) operations and current industry trends.
• Commitment to delivering outstanding service across all areas of the restaurant and bar.
• Excellent communication skills across a variety of platforms, with the ability to adapt your style to suit individuals.
• Strong interpersonal skills to build and maintain relationships with team members and the diverse membership base.
• Financial acumen, including the ability to manage budgets, analyse figures, and ensure financial efficiency.
• Well-presented, passionate, and approachable.
• Personal Licence holder (preferred).
• Proficient in Microsoft Office and other management systems (training provided as needed).
• Highly organised and efficient, with the ability to remain calm under pressure.
• Problem-solving skills and the initiative to improve systems and processes.

WHY WORK WITH US?

• Competitive salary package.
• Professional development opportunities through training and qualifications.
• Industry-leading tipping system with regular payouts and a dedicated app for employee transparency.
• Casual yet professional uniform provided.
• Access to sailing, paddleboarding, and staff social events.
• Staff meals provided during shifts (when the kitchen is open).
• Stunning coastal location with good public transport links to Ryde.
• Supportive team environment with a strong focus on work-life balance.
• Dynamic and experienced management team.

If you’re ready to take on this exciting role and contribute to the success of Sea View Yacht Club, we’d love to hear from you!