Catering Team Members - Robin Hill

Job Posted: 29 December 2025

• Contract Term: Seasonal
• Location: Newport, Isle of Wight
• Contract Type: Full or part time
• Salary: National living or minimum wage according to age
• Industries: Catering, Hospitality & Bar Retail

Join the Team at Robin Hill, one of the Isle of Wight’s Most Loved Attractions

Robin Hill is one of the Isle of Wight’s largest and most cherished tourist destinations, offering unforgettable outdoor experiences for visitors of all ages. We’re now recruiting for passionate people to join our park team for the 2026 season (March–October). If you love the great outdoors, excel at supporting and inspiring others, and take pride in delivering exceptional customer service, this is your opportunity to be part of a dynamic, friendly team that helps guests discover adventure in a beautiful natural setting.

We have a number of exciting opportunities for seasonal staff  to join our catering team from May to October 2026. Are you passionate about the great outdoors, have a positive attitude and a natural talent for delivering exceptional customer service? If you love helping others and want to make a difference in a stunning outdoor setting, we want you on our Catering Team!

What You'll Do

As a member of our food and beverage team, whatever role you’re in, you will play a key part in creating an amazing experience for every visitor.

Your responsibilities will include:

• Customer Service Excellence: welcome visitors with a smile, answer questions, and ensure their time in the park is enjoyable.
• Safety First: monitor activities to ensure safety and provide guidance or support during any emergencies.
• Visitor Support: assist with outdoor activities and events, making every experience smooth and memorable.
• Positive Energy: be a beacon of positivity, helping to foster a welcoming and inclusive environment.

Main Purpose of Role

To work in any outlet as directed, to provide great customer service and be proactive in ensuring that our customers have a positive, memorable and inspiring experience at our parks.

Key Responsibilities

• To provide a high-quality service in whichever catering outlet of the park that you are requested to work in.
• Take direction for day to day tasks from the Outlet Supervisor.
• To be flexible and willing in responding to management requests.
• To be proactive in talking to customers, providing a warm and friendly service where nothing is too much trouble at all        times.
• To retain an understanding of allergens to enable you to help customers make the best choice for their dietary requirements.
• To assist the team leader with prep and sandwich making and operating coffee machines
• Follow all Robin Hill policies, procedures and practices required to deliver safe food
• To keep your immediate work area clean and tidy including cleaning the catering outlet including washing kitchen appliances, work surfaces, floors and walls.
• To keep the outlet in an overall hygienic condition, including clearing tables and emptying bins in the immediate areas around the outlets.
• To champion Robin Hill throughout the business

About You

We’re looking for enthusiastic individuals who:

• Have a passion for the outdoors: You enjoy being surrounded by nature and value environmental stewardship.
• Are customer-focused: You go above and beyond to ensure visitors have a fantastic experience.
• Are positive and friendly: Your can-do attitude inspires others, and you love working with people.
• Are a problem solver: You stay calm under pressure and are ready to tackle any challenge with a smile.
• Are active and fit: You’re comfortable working on your feet, outdoors, and performing light physical tasks.

What We Offer

• A chance to work in beautiful natural surroundings
• Comprehensive training and professional growth opportunities
• A supportive, fun, and dynamic work environment
• Flexible work schedules
• The satisfaction of creating joyful experiences for visitors every day
• In park discounts on food and drink
• National living or minimum wage according to age
• Pension and holiday pay

How to Apply

Join us in making our park a place of joy, adventure, and unforgettable memories. We can’t wait to meet you.

Applications close on 2nd February 2026. 

Interviews will take place at Robin Hill on 7 and 8 February 2026