Social Work Assistant - Wellbeing & Access Hub

Job Posted: 18 August 2025

• Contract Term: Permanent
• Location: Newport, Isle of Wight
• Contract Type: Full time
• Salary: Grade 8, £29,884 to £32,654 per annum
• Industries: Social Work

37 hours per week

These are exciting times on the Isle of Wight within Adult Social Care, the whole service has supported a redesign that enhances strength-based practice, working with the community and our third sector partners.

We currently have Social Work Assistant vacancy in our Wellbeing & Access Hub, supporting people at first point of contact. This role is an exciting opportunity working alongside Outreach, Carers IW and Occupational Therapy colleagues who form part of this team to help reduce the need for long term care by for example arranging support through our with reablement services to help the person regain their independence. Offering information, advice and signposting to services in the third sector. In you will be working as part of the first point of contact for Adult Social Care, taking referrals by telephone, undertaking visits and Care Act Assessments.

You will be responsible for timely assessments that are strength based, support with planning that promote and maintain independence, choice and autonomy of people.

You will implement and promote departmental safeguarding procedures and adhere to departmental recording policy as well as attend multi-agency discharge planning meetings to ensure timely discharges. You will also be supporting carers and family members sharing and advising where required as well as offering Carers Assessments in line with the Care Act 2014.

You will benefit from a unique and enriching environment within an organisation that values strong leadership, a good work life balance, quality management and reflective supervision.

You will share our ambitions, passion, and attitude to ensure the people we serve live the best lives possible. You will be a critical thinker who has competence and confidence in your practice as strong advocates for the Isle of Wight Council, Adult Social Care delivering a high standard service to the people of the island. 

About you:

As a Social Work Assistant, we understand the work you do on a daily basis and provide the support you need to make a difference to the people of the Isle of Wight. To join us, you must:

• Enjoy working in a fast-paced environment
• Have the passion to promote people’s strengths and the ability to make a difference in a safe working approach to social work practice

You will be able to demonstrate skills and experience of promoting a person centred and strengths-based approach. In addition, you will have proven ability to work as part of a team that puts the strengths of individuals, families and community at the heart of care and wellbeing. You may be required to take part in the Out of Hours (OOH) stand-by duty rota as and when requested by management on an occasional basis.

You will share our ambitions, passion and attitude to ensure the people we serve live the best lives possible. You will be a critical thinker who has competence and confidence in your practice.

You will be able to demonstrate knowledge and understanding of The Care Act 2014, Mental Capacity Act 2005, Data Protection Act 1998 and evidence of ability to work to practice guidance/procedure. You may be required to take part in the Out of Hours (OOH) stand-by duty rota as and when requested by management on an occasional basis. 

Please visit the Careers in Adult Social Care page which holds inspiring testimonies from team members, a guide to what the Island offers as well as personal development opportunities we offer.

Team IWC Values:

• Community & Customer focused
• Effective & Efficient
• Working together
• Fair & transparent

We are proud of our commitment to offer:

• Supporting and supervising all our social care workforce
• Providing opportunities for our staff as they develop and progress their professional careers
• Providing regular training opportunities.

As well as being a great place to work, we also offer a competitive remuneration package.

We are looking forward to receiving your application if you have what it takes to make a difference and share our vision and values.

Interviews planned for 25th September 2025

For further information or an informal discussion, please contact Julie Green at [email protected]

Join #TeamIWC and you'll receive our staff benefits package, including:

• Annual leave entitlement of 32 days p/a PLUS public holidays!
• Local Government pension scheme
• Discounted Solent ferry travel
• Island bus network discount
• Cycle to work scheme
• Staff parking permit scheme
• Discounted island sports & leisure gym membership
• National and local discounts & benefits schemes
• Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)
• Travel allowance may be available if commuting from the mainland (subject to criteria)

Find out more about working for the Isle of Wight Council and living on the Island.

The Isle of Wight Council currently does not have a license to sponsor overseas workers.

We actively promote the diversity of our workforce, and provide flexible working options (where appropriate) to support the different needs of our employees. We are an equal opportunities employer, proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community.

We are a Disability Confident employer. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.

The Isle of Wight Council protects its employees from discrimination, and this is supported by;

unacceptable behaviour policy

employee code of conduct

our values, culture and inclusivity

The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via [email protected] if you would like to receive a copy.

The Isle of Wight Council reserve the right to close vacancies earlier than stated, if required. To ensure your application is considered, it is recommended to submit your application promptly.

Out of Hours Standby and Call Out. You may be asked to provide support in exceptional circumstances, outside of usual business hours. Unless stated otherwise in the job summary for the role this is not part of the department’s usual standby arrangements.

For support completing your online application or for further information on how to apply, phone 01983 823134 or email [email protected]  Only applications submitted online by the closing date will be accepted.

We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. Please revisit our job page for alternate posts that may be suitable.